ZenDesk Reference Incident: 1982423
Description: User Pamela was shared a link to access a report titled "Scheduled_MC Closed Report_2022_05_02_12_43_03" however when she attempts to access the report and logs into ReloAccess no report is downloaded.
Sample of share report email:
**System generated email – Do not reply**
The following report Scheduled_MC Closed Report_2022_05_02_12_43_03 has been shared with you by BGRS Report Scheduler. Kindly follow the link below to retrieve the report.
If you have difficulty retrieving the report, please contact the email@example.com
Your BGRS Team
The Service Desk has been informed when these types of request are receive they should be routed over to Clarence Steele queue under IT-Development (BI).