Reference Ticket: 1469933

Description: Nearing the end of each month we will receive a request to reset all Client Content account passwords from Suzanne Jokhu.  In order to reset bulk accounts we will need to login to the BGRSUI.local domain controller and run through the below steps. 

 

In each ticket submitted there will be a ResetPassword.psm1 and userlist.csv which we'll need to copy to the domain controller.

 

ResetPassword.psm1 is the module we need to import to update the passwords via Powershell

Userlist.csv contains all the ReloAccess Client Content Accounts that will be updated.

 

Process:

1.Login to the BGRSUI.local domain controller. Depending on the active datacenter the domain controller can be:

 

Dallas        BGRSUIDALDCP01.BGRSUI.local

Houston   BGRSUIHOUDCP01.BGRSUI.local

 

2. Navigate to C:\ResetPassword and paste in the files ResetPassword.psm1 & Userlist.csv which are from the ZenDesk ticket.

3.  Launch Powershell as administrator.

 

4. Navigate to C:\ResetPassword by entering the command "cd ..\..\ResetPassword\".

 

5.Run Import-Module "C:\ResetPassword\ResetPassword.psm1"

 

6. Run "Set-OSCADAccountPassword -path "C:\ResetPassword\Userlist.csv" -password "3110Feast1510"  and then enter "Y" when prompted if you want to proceed.

 

NOTE: Each month the variable for "-Password" will be updated and provided in the ticket details and you will need to enter the updated value in the script before running.

 

 

Validation:

Login to ReloAccess using any of the the Client Content accounts and the updated password.