Please refer to the table below that shows all of the email addresses that forward to Zendesk and auto create tickets.
To see a list of consultants setup in Zendesk, please click here.
| BU/Department | Email address | Description |
| CAF | support@bgrs-caf.zendesk.com | BGRS - CAF |
| CAF | info@bgrs.ca | BGRS - General Inquiries |
| CAF | caf.distance@bgrs.ca | BGRS - CAF Distance |
| CAF | cafissues@bgrs.ca - RETIRED | BGRS - CAF |
| CAF | claims@bgrs.ca | BGRS - Claims |
| CAF | clientaudits@bgrs.ca | BGRS – Client Audits |
| CAF | filenotes@bgrs.ca | BGRS - File Notes |
| CAF | hrg@bgrs.ca | BGRS - HRG |
| CAF | promiles@bgrs.ca - RETIRED | BGRS - Promiles |
| CAF | reconcile@bgrs.ca | BGRS - Reconciliation |
| CAF | reconciliation@bgrs.ca | BGRS - Reconciliation |
| CAF | recovery@bgrs.ca | BGRS - Recovery |
| CAF | retro.pay@bgrs.ca | BGRS - General Inquiries |
| CAF | sessions@bgrs.ca | BGRS - Sessions |
| CAF | suppliercentre@bgrs.ca | BGRS - Supplier Center |
| CAF | supportcentre@bgrs.ca | BGRS - Support Center |
| CAF (IT) | servicedesk.cagov@bgrs.ca | CAF - Service Desk |
| CAF (IT) | servicedesk.cagov@bgrs.com/sirva.com | BGRS/Sirva - Canadian Government Service Desk |
| Client Financial Services (IT) | cfsaproteam@bgrs.com/sirva.com | BGRS/Sirva - Client Financial Services |
| CORP | support@bgrs.zendesk.com | Sirva – Global Customer Support |
| CORP | bgrs.survey@bgrs/sirva.com | BGRS/Sirva – Survey |
| CORP | sirva.survey@sirva.com | Sirva - Survey |
| CORP | business.travelgm@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | chevronassociate@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | customer.query@bgrs/sirva.com | BGRS/Sirva - Customer Query |
| CORP | dps.governance@bgrs/sirva.com | BGRS/Sirva - DPS Governance |
| CORP | gcst.notifications@bgrs.zendesk.com | BGRS – Global Customer Support |
| CORP | global.support@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | assignment.support@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | globalcostproj@bgrs/sirva.com | BGRS/Sirva - Compensation Support |
| CORP | homesale.support@bgrs/sirva.com | BGRS/Sirva - Homesale Support |
| CORP | hsbcmaintenance@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | mobility.support@bgrs/sirva.com | Sirva – Mobility Support |
| CORP | production.query@bgrs/sirva.com | BGRS/Sirva - Production Query |
| CORP | supplier.query@bgrs/sirva.com | BGRS/Sirva - Supplier Query |
| CORP | tenancy.mgmt.dept@bgrs/sirva.com | BGRS/Sirva – Global Customer Support |
| CORP | transformation.questions@bgrs/sirva.com | BGRS/Sirva - Transformation Questions |
| CORP (IT) | cibc.help@bgrs/sirva.com | BGRS/Sirva - CIBC Help |
| CORP (IT) | clientsolutions.corp.us@bgrs/sirva.com | BGRS/Sirva - Client Solutions |
| CORP (IT) | clientsolutions.corp@bgrs/sirva.com | BGRS/Sirva - Client Solutions |
| CORP (IT) | customersupport@bgrs/sirva.com | BGRS/Sirva - Customer Support |
| CORP (IT) | prime.questions@bgrs/sirva.com | BGRS/Sirva - Prime Questions |
| CORP | Inventory.Team@bgrs/sirva.com | BGRS/Sirva - Inventory |
| CORP | adminassistrow@sirva.com | Sirva - GAA Support |
| CORP | adminaunz@sirva.com | Sirva - GAA Support |
| CORP | appletaxnotification@sirva.com | Sirva - GAA Support |
| CORP | consultants@sirva.com | Sirva - GAA Support |
| CORP | corporatewa@sirva.com.au | Sirva - GAA Support |
| CORP | emea_admin@sirva.com | Sirva - GAA Support |
| CORP | gaasupport@sirva.com | Sirva - GAA Support |
| CORP | oraclecwt@sirva.com | Sirva - GAA Support |
| CORP | oraclejapac@sirva.com | Sirva - GAA Support |
| CORP | support.mobility@sirva.com | Sirva - GAA Support |
| CORP | woodside@sirva.com | Sirva - GAA Support |
| CORP | applecereview@sirva.com | Sirva - Compensation Support |
| CORP | carrierglobalpredauthorizations@sirva.com | Sirva - Compensation Support |
| CORP | comcastauthorizations@sirva.com | Sirva - Compensation Support |
| CORP | cf.paymentprocessing@sirva.com | Sirva - Payment Processing |
| CORP | apac.production@sirva.com | Sirva - Payment Processing |
| CORP | gm.relo@bgrs/sirva.com | BGRS/Sirva - GM Relo |
| CORP | homesale.support@sirva.com | Sirva - Homesale Support |
| CORP | oas@sirva.com | Sirva - OAS Support |
| CORP | sirvaassignmentsupport@sirva.com | Sirva - OAS Support |
| CORP | sirvaassignmentsupportrow@sirva.com | Sirva - OAS Support |
| CORP | tlauths@sirva.com | Sirva - OAS Support |
| CORP | supplier.resolution@bgrs/sirva.com | BGRS/Sirva - Supplier Resolution |
| HR | hr-selfservice@bgrs.com - RETIRED | HRIS General Support |
| IT | support@bgrs-sd.zendesk.com | Sirva - Service Desk |
| IT | servicedesk@bgrs/sirva.com | SIRVA BGRS/Sirva - Service Desk |
| IT | alerts@bgrs/sirva.com | BGRS/Sirva - Alerts |
| IT | app.support.alerts@bgrs/sirva.com | BGRS/Sirva - Service Desk |
| IT | zendesk.support@bgrs.com | BGRS Zendesk Support |
| IT | desktop.oncall@bgrs-sd.zendesk.com | Sirva - General Support |
| IT | sirvacsc@bgrs-sd.zendesk.com | Sirva - CSC |
| IT | sirvaithelpdesk@bgrs-sd.zendesk.com | Sirva - IT Helpdesk |
| IT | zendesk.notifications@bgrs-sd.zendesk.com | Zendesk Notifications |
| IT | zendesk.support@bgrs/sirva.com | BGRS/Sirva - Zendesk Support |
| IT | zendeskhypercare@bgrs-sd.zendesk.com | Sirva - Zendesk Support |
| IT | zendeskhypercare@sirva.com | Sirva - Zendesk Support |
| TBS | support@bgrs-tbs.zendesk.com | BGRS - TBS |
| TBS | agent11@bgrs-tbs.zendesk.com - RETIRED | Emily Prince |
| TBS | agent12@bgrs-tbs.zendesk.com - RETIRED | Sarah Issa |
| TBS | agent13@bgrs-tbs.zendesk.com - RETIRED | Marine Samson |
| TBS | agent14@bgrs-tbs.zendesk.com - RETIRED | Ruth Mudioko |
| TBS | agent15@bgrs-tbs.zendesk.com - RETIRED | Caralee Daigle-Hau |
| TBS | agent16@bgrs-tbs.zendesk.com - RETIRED | Sonnya Nadinne Maffo |
| TBS | agent17@bgrs-tbs.zendesk.com - RETIRED | Sean Siscoe |
| TBS | agent18@bgrs-tbs.zendesk.com - RETIRED | Irfan Syed |
| TBS | agent19@bgrs-tbs.zendesk.com - RETIRED | Crystal Carvish |
| TBS | agent1@bgrs-tbs.zendesk.com - RETIRED | Danielle Nurse |
| TBS | agent20@bgrs-tbs.zendesk.com - RETIRED | Marie Lwamba |
| TBS | agent2@bgrs-tbs.zendesk.com - RETIRED | Ezechiel Leno |
| TBS | agent3@bgrs-tbs.zendesk.com - RETIRED | Sybille Uwase |
| TBS | agent4@bgrs-tbs.zendesk.com - RETIRED | Sebastien Duhaime |
| TBS | agent5@bgrs-tbs.zendesk.com - RETIRED | Lankesh Da Silva |
| TBS | agent6@bgrs-tbs.zendesk.com - RETIRED | Hodan Ali |
| TBS | agent7@bgrs-tbs.zendesk.com - RETIRED | Will Compton |
| TBS | agent8@bgrs-tbs.zendesk.com - RETIRED | Chelaine Bowden |
| TBS | agent9@bgrs-tbs.zendesk.com - RETIRED | Paul Djanga |
| Corp US | support@bgrs-us.zendesk.com | BGRS US Gov |
| Corp US | customer.query.usgov@bgrs/sirva.com | Support/Sirva - Customer Query |
| Corp US | dps.governance.usgov@bgrs/sirva.com | BGRS/Sirva - DPS Governance US Gov |
| Corp US | hss@bgrs-us.zendesk.com | North America HSS Support Team |
| Corp US | mm@bgrs-us.zendesk.com | Support |
| Corp US | nares@bgrs-us.zendesk.com | North American Real Estate |
| Corp US | Res.Team@bgrs/sirva.com | BGRS/Sirva - Res |
| Service Desk US | support@bgrs-us-sd.zendesk.com | BGRS - Service Desk US |
| Service Desk US | cfsaproteam.usgov@bgrs/sirva.com | BGRS/Sirva - Client Financial Services |
| Service Desk US | clientsolutions.usgov@bgrs/sirva.com | BGRS/Sirva - Client Solutions US Gov |
| Service Desk US | servicedesk.usgov@bgrs/sirva.com | BGRS/Sirva - Service Desk US |
| Service Desk US | zendesk.support-usgov@bgrs/sirva.com | IT - Zendesk Support USGOV/Sirva - IT Zendesk Support USGOV |