Please refer to the table below that shows all of the email addresses that forward to Zendesk and auto create tickets.
To see a list of consultants setup in Zendesk, please click here.
| BU/Department | Email address | Description |
| CAF | support@bgrs-caf.zendesk.com | BGRS - CAF |
| CAF | info@bgrs.ca | BGRS - General Inquiries |
| CAF | caf.distance@bgrs.ca | BGRS - CAF Distance |
| CAF | cafissues@bgrs.ca | BGRS - CAF |
| CAF | claims@bgrs.ca | BGRS - Claims |
| CAF | clientaudits@bgrs.ca | BGRS – Client Audits |
| CAF | filenotes@bgrs.ca | BGRS - File Notes |
| CAF | hrg@bgrs.ca | BGRS - HRG |
| CAF | promiles@bgrs.ca | BGRS - Promiles |
| CAF | reconcile@bgrs.ca | BGRS - Reconciliation |
| CAF | reconciliation@bgrs.ca | BGRS - Reconciliation |
| CAF | recovery@bgrs.ca | BGRS - Recovery |
| CAF | retro.pay@bgrs.ca | BGRS - General Inquiries |
| CAF | sessions@bgrs.ca | BGRS - Sessions |
| CAF | suppliercentre@bgrs.ca | BGRS - Supplier Center |
| CAF | supportcentre@bgrs.ca | BGRS - Support Center |
| CAF | servicedesk.cagov@bgrs.ca | Support |
| CAF | servicedesk.cagov@bgrs.com | BGRS - Canadian Government Service Desk |
| Client Financial Services | cfsaproteam@bgrs.com | BGRS - Client Financial Services |
| CORP | support@bgrs.zendesk.com | BGRS – Global Customer Support |
| CORP | bgrs.survey@bgrs.com | BGRS – Survey |
| CORP | business.travelgm@bgrs.com | BGRS – Global Customer Support |
| CORP | chevronassociate@bgrs.com | BGRS – Global Customer Support |
| CORP | customer.query@bgrs.com | BGRS - Customer Query |
| CORP | dps.governance@bgrs.com | BGRS - DPS Governance |
| CORP | gcst.notifications@bgrs.zendesk.com | BGRS – Global Customer Support |
| CORP | global.support@bgrs.com | BGRS – Global Customer Support |
| CORP | globalcostproj@bgrs.com | BGRS - Compensation Support |
| CORP | homesale.support@bgrs.com | BGRS-Homesale Support |
| CORP | hsbcmaintenance@bgrs.com | BGRS – Global Customer Support |
| CORP | mobility.support@bgrs.com | BGRS – Mobility Support |
| CORP | production.query@bgrs.com | BGRS - Production Query |
| CORP | supplier.query@bgrs.com | BGRS - Supplier Query |
| CORP | tenancy.mgmt.dept@bgrs.com | BGRS – Global Customer Support |
| CORP | transformation.questions@bgrs.com | BGRS Transformation Questions |
| CORP | cibc.help@bgrs.com | BGRS - CIBC Help |
| CORP | clientsolutions.corp.us@bgrs.com | BGRS - Client Solutions |
| CORP | customersupport@bgrs.com | BGRS Customer Support |
| CORP | prime.questions@bgrs.com | BGRS - Prime Questions |
| CORP | Inventory.Team@bgrs.com | BGRS Inventory |
| HR | hr-selfservice@bgrs.com | HRIS General Support |
| IT | servicedesk@bgrs.com | BGRS - Service Desk |
| IT | alerts@bgrs.com | BGRS - Alerts |
| IT | app.support.alerts@bgrs.com | BGRS - Service Desk |
| IT | zendesk.support@bgrs.com | BGRS Zendesk Support |
| TBS | support@bgrs-tbs.zendesk.com | BGRS - TBS |
| TBS | agent11@bgrs-tbs.zendesk.com | Emily Prince |
| TBS | agent12@bgrs-tbs.zendesk.com | Sarah Issa |
| TBS | agent13@bgrs-tbs.zendesk.com | Michelle Brunet |
| TBS | agent14@bgrs-tbs.zendesk.com | Merveille Mvuama |
| TBS | agent15@bgrs-tbs.zendesk.com | Caralee Daigle-Hau |
| TBS | agent16@bgrs-tbs.zendesk.com | Sonnya Nadinne Maffo |
| TBS | agent17@bgrs-tbs.zendesk.com | Sean Siscoe |
| TBS | agent18@bgrs-tbs.zendesk.com | Irfan Syed |
| TBS | agent19@bgrs-tbs.zendesk.com | Crystal Levesque |
| TBS | agent1@bgrs-tbs.zendesk.com | Danielle Nurse |
| TBS | agent20@bgrs-tbs.zendesk.com | Marie Lwamba |
| TBS | agent2@bgrs-tbs.zendesk.com | Ezechiel Leno |
| TBS | agent3@bgrs-tbs.zendesk.com | Sybille Uwase |
| TBS | agent4@bgrs-tbs.zendesk.com | Annabella Noma-Omoregbe |
| TBS | agent5@bgrs-tbs.zendesk.com | Lankesh Da Silva |
| TBS | agent6@bgrs-tbs.zendesk.com | Hodan Ali |
| TBS | agent7@bgrs-tbs.zendesk.com | Will Compton |
| TBS | agent8@bgrs-tbs.zendesk.com | Chelaine Bowden |
| TBS | agent9@bgrs-tbs.zendesk.com | Paul Djanga |
| US Gov | Res.Team@bgrs.com | BGRS - Res |