Zendesk reference ticket: 1737449
- Members are not able to login to MSW.
- When users log in to CSW, no client data is available
(and in both cases when the webpage is loaded this message is displayed: “As your session has been inactive for over 60 minutes, we have logged you out for your security”)
Connect to both CAF API servers TORCAFAPIPV01 (10.139.56.205) and TORCAFAPIPV02 (10.139.56.206) and restart IIS either by running the iisreset command through command prompt or IIS Manager:
Under investigation at the time of writing this article.